KYC Policy

Provisions of international law, including those designed to prevent money laundering, require online trading service providers to take extensive measures to verify the identity and personal details of merchants. Gathering such information not only helps prevent fraud, but also enables the trading service provider to help merchants manage risk in a way that best suits their financial situation.

Online financial service providers are required to offer their services equally and without prejudice to all. In light of this, the above measures should not make it difficult for any financially or socially disadvantaged person to become a registered user, open and manage a trading account.

We are committed to the utmost discretion and data security when handling sensitive personal information that we collect from our customers.

Whilst adhering to the guidelines outlined above, we always maintain the highest levels of confidentiality and data security. We ask everyone who opens a trading account with us to provide us with certain information, including a preferred deposit method.

When depositing funds into a trading account, we ask that the following documentation be provided:

Identity card – a colour copy of both sides of a valid identity card (this may be a passport or driving licence).

Proof of address – a utility bill (telephone, electricity or similar) or bank statement for the last 3 months, containing full name and address.

Proof of payment – must be provided for any new credit/debit card used to make a deposit into the trading account. Colour copy front – Displays only last 4 digits, expiry date and cardholder name. Back colour copy – Displays only the last 4 digits of the card and the signature.

Deposit declaration form – to be printed, completed accordingly, signed (by hand only) and submitted after each deposit made to the trading account. You can download the form here.